Shipping Policy
At Bellvique, we are committed to delivering your orders in a timely and reliable manner across the United States. This Shipping Policy outlines our order processing, shipping timelines, costs, and delivery expectations.
By placing an order with Bellvique, you agree to the terms described below.
Order Cut-Off Time
Orders are processed based on our daily cut-off time:
Cut-Off Time: 5:00 PM (GMT -07:00)
Business Days: Monday to Saturday
Orders placed after the cut-off time will be processed on the next business day.
Order Processing Time
Once your order is successfully placed, it will go through processing before shipment.
Processing Time: 1–2 business days (Monday to Saturday)
During this time, we verify order details, prepare items, and ensure quality checks before dispatch. Orders are not processed on Sundays or public holidays.
Transit Time (Delivery Time)
After your order has been shipped, the estimated delivery time is:
Transit Time: 2–3 business days
Total Delivery Time: 3-5 business days
Delivery times may vary depending on your location within the United States, shipping carrier delays, or high-demand periods.
Shipping Carriers
We work with trusted and reliable shipping partners to ensure safe delivery of your orders. These may include:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
- Other regional carriers as needed
The shipping carrier used for your order will depend on availability, location, and logistics efficiency.
Shipping Cost
We aim to keep our shipping process simple and transparent.
- Standard Shipping: Free shipping on all orders within the United States (unless stated otherwise at checkout)
Any applicable shipping fees, if introduced, will be clearly displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. This allows you to monitor your shipment status in real time.
If you do not receive tracking details within the expected timeframe, please contact us for assistance.
Delayed or Late Shipments
While we strive to deliver all orders within the estimated timeframe, delays may occur due to factors beyond our control, including:
- High order volume
- Weather conditions
- Carrier delays
- Incorrect or incomplete address information
In such cases, we appreciate your patience and understanding. We recommend tracking your order for real-time updates.
Lost or Missing Shipments
If your order is marked as delivered but you have not received it, please follow these steps:
- Check with neighbors or household members
- Verify your shipping address
- Contact the shipping carrier directly
If the issue is not resolved, please contact us within 5 business days of the delivery status update. We will investigate the matter and assist you accordingly.
Please note that Bellvique is not responsible for lost packages due to incorrect addresses provided by the customer.
Incorrect Address
It is the customer’s responsibility to ensure that all shipping information is accurate at the time of purchase. If an incorrect or incomplete address is provided:
- We may contact you for clarification
- This may cause delays in processing or delivery
If an order has already been shipped, we may not be able to make changes.
Order Changes and Cancellations
Orders can only be modified or canceled within a limited time after placement. Once an order has been processed or shipped, changes may not be possible.
For any urgent requests, please contact us as soon as possible.
Shipping Restrictions
At this time, Bellvique ships only within the United States. We do not offer international shipping.
Contact Information
If you have any questions or concerns regarding shipping, please contact us:
Email: info@bellvique.com
Address: 8908 Harwood Ave NE, Albuquerque, New Mexico 87111, United States
We are committed to ensuring a smooth and reliable delivery experience for all our customers.
By placing an order with Bellvique, you acknowledge that you have read and agreed to this Shipping Policy.